packetPointe has established strategic partnerships with North America’s largest developers and providers of Gift Card Solutions and Customer Loyalty programs. These partnerships allow us to closely align the specific needs of our Retail customers with the services that best fit with their business model. Our “best-of-class” approach provides our Customers with the capability to increase client retention and to capture additional revenue streams for their business.

We attend to our customers’ needs from the design phase to the implementation phase to ensure trouble free delivery and seamless integration of these value added solutions.  

Whether our Retail clients would prefer to integrate an “in-house” or “outsourced” Gift Card and/or Customer Loyalty program, we can help businesses accomplish their goals.  We provide the tools and support to integrate these programs into the current equipment platform or into newer IP based point-of-sale systems or stand-alone credit terminals.  We also assist our clients with a sound deployment strategy and provide the technical support necessary to ensure a smooth and flawless roll-out so the Retailers can remain focused on quality customer care.

Requirements, Needs and Analysis

packetPointe will assist in the technical requirements associated with the loyalty and/or gift card deployment after we carefully analyze the Retailers’ business needs. It is important to properly scope and analyze our Customers’ requirements so that we can produce detailed project specifications, recommend technical architecture and design strategies and present a comprehensive plan to execute and maintain the project on an ongoing basis. Tell us your requirements and we will provide you with the loyalty solution or gift card program that suits your needs.



BENEFITS:

• Increase Transaction Efficiency – Combine your financial transactions, gift card transactions and Customer Loyalty through point-of-sale devices or stand alone terminals.

• Customer Loyalty and Brand Awareness – Increase customer retention, track purchasing habits and market your brand through an integrated means.

• eCommerce Capabilities – Your customers can use your customized and branded loyalty or gift cards to track their purchases, view their customer loyalty account online, and even make online purchases from your Company’s website 24 hours a day 7 days a week from any computer.

• Increase Transaction Speed and Reduce Transaction Cost – Using packetPointe’s static IP, “always on” connection, will move your customers through checkout lines faster and more efficiently. Transaction times will be reduced from approximately 15-30 seconds to 3-6 seconds. Using our IP connection will also reduce your per transaction fees.

• Reduce Human Entry Error – Because cards can be swiped through a point-of-sale systems or stand alone terminals, updates are virtually automatic and accounting and reconciliation errors are practically eliminated. These benefits leave you more in control to manage your core business.

• Implement Reward and Incentive Programs Throughout the Enterprise – Use your information and marketing power to implement customer focused rewards and incentive programs that can be linked to a particular location or across the enterprise.

• Unlimited Card Types – Create special promotions or holiday cards for your own unique marketing tools.

• Instant Deployment – Real-time activation of gift cards and loyalty cards in your stores or on-line.